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The browser cannot pop up after integrating zoho crm and 3CX

Problem description: After we finish the settings of Zoho CRM Integration-Server Side, when one outside mobile number calls in the 3CX browser extension(which is bound to one user of Zoho CRM) , the browser extension can receive the call normally, and display the contact information, but the browser cannot pop u [...]

By |February 28th, 2021|Tags: , , , |Comments Off on The browser cannot pop up after integrating zoho crm and 3CX

Avaya 9621G manually registers to 3CX

When we register Avaya 9621G phone to 3CX server, if there are a large number of Avaya phones, we can refer to the document to configure, and if the number of Avaya phones is not large, we can also refer to the following method to configure.   Phone preparation: Phones running on H323 Firmware must be conve [...]

By |December 18th, 2020|Tags: , , , , |Comments Off on Avaya 9621G manually registers to 3CX

Split the sip trunk

In 3CX server, if one sip trunk has many DIDs, the DIDs and extensions can be set as one to one. It means when anyone dials the DID number from outside, the specific extension will ring, and when the specific extension calls out through the sip trunk, the specific DID number will display on the screen of callee, [...]

By |November 27th, 2020|Tags: , , |Comments Off on Split the sip trunk

Integration of 3CX and ZOOM ROOM

This article mainly introduces the integration of 3CX and ZOOM ROOM. The way of integration is to provide an extension account of 3CX to ZOOM ROOM for registration.    After successful registration,ZOOM ROOM can dial the extension in the 3CX and dial the external number from the 3CX. 一、3CX Settings 1、Create a 3C [...]

By |November 4th, 2020|Tags: |Comments Off on Integration of 3CX and ZOOM ROOM

Linux dual NIC configuration

Usage In our experience, a 3CX server with dual Network cards are typically the following scenarios. One network card is used to connect to the internal network for internal extension registration. One network card is used to connect SIP Trunk. 3CX share Windows Server dual network interface cards configuration [...]

By |October 19th, 2020|Tags: |Comments Off on Linux dual NIC configuration

How to check the integration problem between CRM and 3CX

3CX CRM Template Generator can be used to integrate the existing CRM and perform troubleshooting. Here we will take Zoho CRM for an example. Step 1: download the zoho CRM template in 3CX Please go to settings->CRM Integration->Server Side, click the button Show template, then copy all the content to one xm [...]

Webclient cannot search any extensions

One of our customers meets with the problem like this: After logging in webclient with the extension, the customer can't search any extensions in the search box. The customer just can search the call queues, ring groups, digital receptionists and so on. But as usual, we can search all the extensions: We can refe [...]