3CX Blog

We can’t use domain as it hasn’t be set up in the organization

By |July 19th, 2022|Tags: |

Error We can't use the "sbc.contoso.cn" domain as it hasn't be set up in the organization. Try again. If you continue to have problems, contact Microsoft customer support. When we add another domain to microsoft 365, and want to use this new domain create a new SBC. But report this issue. How [...]

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How change AudioCodes SBC web ports

By |June 17th, 2022|

Introduction AudioCodes Mediant SBC's default web ports were 80(http) and 443(https). Sometime user will want to change default web ports, but SBC's web page doesn't have these item. So this article will be the guide how to modify AudioCodes SBC web ports. There're two way can modify web ports: AdminPage CLI Note [...]

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Change the prompt text of 3CX live chat popup

By |March 7th, 2022|Tags: |

If you hope to change the prompt text of 3CX live chat popup, for example, the default text is name, you hope to change it as name and number, you can refer to the steps below: create the code you want in 3CX website(https://www.3cx.com/live-chat/code-generator/); download the file callus.js from the link(https://cdn.3cx.com/livechat/v1/callus.js) of [...]

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3CX backup & restore suggestion with massive recordings

By |February 23rd, 2022|Tags: |

I'm sure many of our customers use the recording feature when using 3CX. There is a recording option in the backup options of 3CX, but we do not recommend checking it. Because the backup file after backing up the recording is very large, the restore will take a very long time. The [...]

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AudioCodes IP phones register as Teams SIP device configuration

By |February 22nd, 2022|Tags: , |

SIP Gateway lets your organization use any compatible SIP device with Microsoft Teams to preserve your investments in SIP devices. Now you can sign-in to Teams with your corporate credentials and make and receive calls with a compatible SIP device. Compatible devices can be Skype for Business IP phones with standard SIP [...]

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Use a scripst install 3cx on debian 10

By |February 17th, 2022|Tags: , , |

Introduction When 3CX was based on Debian 9 Stretch, the Debian 9 command-line installation of 3CX was officially supported, but after upgrading to Debian 10 Buster, 3CX has made deeper customization to the ISO and the command-line installation method has been officially removed from the official website. Local installations can use the [...]

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How to check 3CX max concurrent calls

By |December 20th, 2021|Tags: , |

Not being able to view the maximum concurrency reached by 3CX should be a pain point for many users. 3CX will only alert when there is not enough concurrency, which can be wasteful if there is too much concurrency redundancy. A user recently made a program that can use 3CX call records [...]

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