58VoIP SIP Trunk Certified by LiveAgent, Enhancing Enterprise Customer Service

Shenzhen, China, Aug. 23rd 2024, – 58VoIP, a leading provider of SIP Trunk services, today announced that its SIP Trunk solution has been certified by LiveAgent, a world-class customer service software provider. This certification underscores 58VoIP’s commitment to delivering high-quality, reliable SIP Trunk solutions and solidifies its position as a trusted partner for businesses worldwide.

By seamlessly integrating with LiveAgent, 58VoIP’s SIP Trunk enables enterprises to:

  • Cloud-based Accessibility: 58VoIP’s SIP Trunk solution is hosted in the cloud, eliminating the need for on-premise hardware and simplifying management.
  • Nationwide Number Coverage: Businesses can easily obtain phone numbers from various regions across China, streamlining their operations and enhancing customer reach.
  • Cost-Effective: 58VoIP offers competitive pricing, making it a cost-effective solution for businesses of all sizes.

“The partnership with LiveAgent marks a significant milestone for 58VoIP, underscoring the quality and reliability of our SIP Trunk solutions on an international stage” said Shawn Shen, VP at 58VoIP. “We are thrilled to partner with LiveAgent and offer our customers a more robust and efficient customer service solution.”

About 58VoIP

Founded in 2011, 58VoIP is a private company with a specialized focus on IP telephony products and solutions, amassing over five years of industry experience. It also provides cutting-edge IP intercom and broadcast, SIP Trunk solutions based on SIP technology, showcasing its versatility and innovation in communication solutions.

About LiveAgent

[Brief overview of LiveAgent, including its mission, products, and market position]

Imagine a customer service solution that streamlines and elevates your interactions with clients. That’s precisely what LiveAgent offers. Rooted in a mission to simplify and enhance customer support, LiveAgent provides a comprehensive help desk software designed to meet the dynamic needs of modern businesses.

LiveAgent’s product suite is robust and intuitive. It integrates a variety of communication channels, such as email, live chat, social media, call centers, and knowledge bases, into a single, unified platform. This integration ensures that every customer interaction is seamless, whether your clients reach out via chat or phone call. The platform also boasts features like automated ticketing, real-time live chat, a built-in call center, and an expansive analytics system, empowering your team to deliver stellar support efficiently.

Positioned as a leader in the help desk software market, LiveAgent has carved out a unique space by offering a blend of affordability, ease-of-use, and extensive functionalities. It caters to businesses of all sizes—from startups to established enterprises—enhancing their ability to manage customer inquiries promptly and effectively. Thanks to its adaptability and customer-centric approach, LiveAgent continues to gain traction globally, distinguishing itself from competitors in an ever-evolving marketplace.

By bringing all your customer service channels into one cohesive platform, LiveAgent ensures that no customer query falls through the cracks, reflecting its commitment to exceptional customer satisfaction and support efficiency.